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It just so happened that it was in the spring. The temperature was not over 90 degrees, but it was in the 80s. It was really hot and uncomfortable. I kept calling to find out the status of things and that was when I found out that this company was in Orlando. The 2 10 rep said they had no idea and that the company had said that they take calls from Jacksonville. I was like, "Oh my God. Are you kidding me?We’re dying here. ” And the contractor was horrible. They were rude to us. Every time I would call and complain, we kept getting farther down on the list for getting serviced. I told 2 10 to never use that company again.

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I opted for the replacement washer.

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They were also fined in the state of New Jersey for deceptive tactics on June 15, 2015.

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You know that you are going to be able to get a good contractor that will give you great service.

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I'll be filing complaints with BBB and our state Attorney General's office for consumer affairs, and considering a small claims action to recover the cost they refused to pay.