home warranty of america complaints

We have demanded to speak with someone from the authorization department or a supervisor. 4 different customer service representatives have promised that someone will call us back within 24 hours. Guess what?No one ever does!We have been suffering in 90 degree heat and had to spend more money on window units just so we can sleep at night. I call back on 7/23 as we could not pull our washer out on our own and decide now that we need to do the cash out and get someone who will remove the dishwasher for us. I'm told during a call in the morning that the dishwasher was already ordered and that I am stuck with this washer. I explain what has happened and the agent does not seem to understand and EVEN TELLS ME THAT THEY NEVER SEND EMAILS.

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This is simply not something that you want to hastily sign.

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On the little things, you self insure.

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Therefore, we quit working for all home warranty companies to offer our services to a higher quality clientele.

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After months of back and forth communication with the warranty company, I filed a lawsuit in small claims court – which is very easy to do.